SHIPPING

AND RETURNS

We currently cannot offer full refunds on any items as they are made special for each individual person, however, to work around this, if you are unhappy with the fit, I offer a fully FREE alteration service on all of my garments! Simply give me a message and we will discuss your fit together, and then you can send the garment back to me. I'll make all of the appropriate alterations, and send it right back to you! I want you to be 100% happy with your Cloie Couture garment!

Shipping costs below:

UK STANDARD: £4.80
SMALL ORDERS: £2.80 (£20 AND UNDER)

LOCAL DROP OFF - HU POSTCODES ONLY: £1.50
IF YOU SELECT THIS AND ARENT IN HULL, I WILL CONTACT YOU FOR THE REMAINING PAYMENT.


EUROPE: £16

REST OF THE WORLD: £20

PLEASE NOTE:
WE CANNOT TAKE RESPONSIBILITY FOR ANY POSSIBLE CUSTOMS CHARGES. MY CUSTOMERS HAVEN'T REPORTED BACK TO ME ABOUT ANY AS OF YET. BUT PLEASE BE AWARE THERE MAY BE SOME CHARGES DEPENDING ON YOUR COUNTRY

 

how long will my order take?

PLEASE NOTE:
DUE TO CORONAVIRUS, ALL ORDERS INCLUDING INTERNATIONAL MAY TAKE LONGER THAN USUAL TO GET TO YOU, ONCE THEY ARE WITH ROYAL MAIL.
 
My current turnaround time is approximately 14 DAYS for each individual clothing order, and up to 1 week for accessories (outside of UK will be longer due to posting times). This allows for time spent ordering fabric, and hand making your garment.
 
If you have a special event coming up sooner, send me a message! I may be able to prioritise and fast track an item for you.
 
Thank you for being extra patient and understanding that I am making these garments from start to finish by myself, so, unfortunately, I cant send items out the next day!
 
I promise it will be worth the wait!

want a custom garment?

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